Refund policy
Return Policy
We want you to love your purchase. If you're not completely satisfied, eligible items may be returned under the following conditions:
- Returns are accepted within 30 days of the delivery date.
- Items must be unworn, unwashed, and in original condition, with all tags attached.
- Original shipping fees are non-refundable.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Final Sale Items
Please note:
- Items purchased during Virtual Sample Sales are final sale and not eligible for return or exchange, due to their discounted nature and possible minor defects.
How to Initiate a Return
To start a return, please contact us with your order number and item details. We’ll provide return instructions within 1–2 business days.